Who we are
Far beyond technology. People and results at the center of everything.
We are a Brazilian company passionate about service, performance and innovation.
We work with a focus on the development of technological solutions for quality management and auditing, with an intuitive, complete and flexible platform.
Our SaaS model allows for rapid deployment without the need for robust infrastructure, ensuring efficiency and cost savings from the start. We deliver real-time insights, full personalization of the operation and close support for each client.
Our numbers
250+
customers
LATAM and Europe
300K+
agents
monitored
1,000+
call
centers
11+ million
reviews
performed
Segments that trust 2clix
We serve companies of different sizes and segments that place the quality of service as a priority. Our platform is flexible and adapts to the specific needs of each operation.
Help Desk
Ensure faster and more quality interactions with custom dashboards and SLAs.
Credit Recovery
Monitor the approach of agents, avoid legal risks, and improve trading rates.
E-commerce
Enhance the customer experience at every stage of the journey, from ordering to post-sale.
Customer Service
Optimize the customer experience and ensure compliance with service standards.
Sales Centers
Increase conversion and standardize care with personalized listings and actionable data.
Retention / Loyalty
Specialized in avoiding cancellations and working churn.
